Things are not well in the world of The Faceless. The band didn't show up for its Australian and New Zealand tour with The Black Dahlia Murder for whatever reason, and the tour promoter let everyone know how they really felt about the situation, placing the blame on the band and their management,
The band's manager EJ Shannon, or ex-manager at this point, responded to the accusations, taking responsibility for dealing with Soundworks Touring is, and explaining his side, noting he is no longer working with the band:
“Hey everyone, The Faceless’ manager here. I would like to publicly address the situation with The Faceless and this post.
The Faceless has missed four flights that I have booked to get them to Indonesia/Australia/NZ. I have given them every opportunity to make it overseas and play the shows that they should be playing right now. I have been on the phone with the band for 8+ hours every day for the past week, telling them that they NEED to get on their flights and play these shows, and trying to figure everything out and make their AUS tour happen. Without going into too much detail, the band just simply was not prepared for these shows.
When Soundworks says that they have been ‘lied to’ they are referring to me calling them and saying ‘The Faceless is going to make it on their flight tonight. This time it will actually happen’ four different times. Unfortunately, every time that I have told them that, the band has missed their flight.
The members of The Faceless have not personally been in contact with Soundworks at all. I have been the messenger between Soundworks and the band. This is why Soundworks is calling me out on this post when they should actually only be calling out the band. I too have done everything in my power to bring the band to Australia for their shows.
Two days ago after The Faceless missed their fourth flight, I called the band and told them that I will not be managing them anymore. The Faceless has hurt a lot of people by missing these shows. They have hurt the fans, Soundworks, me, and everybody else involved in organizing the shows that have been booked for this month. They have also unfairly hurt my reputation as a manager.
So until The Faceless gets it together, I will not be managing them. I am really hoping that the band can get things worked out so that they are prepared to tour again in the near future, at which point I will gladly start managing them again. I have done everything that I can for this band, and I would love to see them succeed.
The members of The Faceless are great people, and they have become some of my best friends. I love them, and want to help them. Unfortunately, they just don’t have it together right now.
I will gladly answer any questions here, or you can email me [email protected]”
The Faceless has not spoken on the matter yet, but promises an announcement soon.
We will be making a statement soon. Please be patient.
— The Faceless (@THEFACELESSband) May 11, 2017
The Faceless does appear to have boarded a plane to Australia for the tour, and according to comments and made by frontman Ken Sorceron on a photo of him onboard a flight, the whole thing was a nightmare. Here's what Sorceron said in response to a fan asking the band's reasoning.
it's actually a myriad of reasons and as you can see from this picture we were obviously at one point on a plane set to go there which was then cancelled after 5 hours of waiting on it. The rest was literally a nightmare. I realize some fans might be out $30 each but I can assure you that every member of the band is out thousands of dollars each at this point as a result of this. we have an official statement soon-to-come, obviously we can't apologize enough to the fans and to Brad that Soundworks but it's out of our hands at this point.
Update: Michael Keene has since published a novella explaining his side of the story
Since Soundworks has decided to throw not only The Faceless, but our manager under the bus, let's talk a bit about what really happened and why we're not in Australia right now. Just days before we were to leave to our first date in Jakarta, Indonesia, I found out that all of our equipment had been stolen. This alone was a blow devastating enough to have to cancel, but we spent all the money we had on buying new equipment and putting our live rig back together so we could play these shows. Everyone got into town with 2 days to rehearse because that's when all the gear we needed had arrived and I could start assembling it. As soon as we set up, we realized that there were MASSIVE issues with the system and unfortunately because of the nature of our music, we can't exactly just "wing it" on any old gear and make it work. We have saxophone solos and orchestral arrangements for Christ's sake. Not to mention over 15 different guitar tones used in the set and we are currently touring without a bass player while he finishes his last semester of music school. We're not a band that can hop on some Marshalls and make it work. It's a lot more dynamic and involved than that.
At this point, we knew we were going to miss Jakarta, but I went to 3 specialists to get our system repaired and our rig running. Everything seemed to be fixed, so we boarded a flight to Perth and we were on our way to the first date in Australia after an unfortunate hiccup, but on our way nonetheless. After boarding the plane, we sat on the tarmac for over 5 hours before being told our flight was canceled due to a mechanical error and we'd be put on a flight the following night. At this point, Soundworks is now furious over something that we had literally absolutely no control over. The next day, we get to the airport and try to explain to them that we no longer needed to be in Perth and rather needed to be in Adelaide since we'd now missed the Perth show, so they tried to work with us, but the only connecting flight they had for us, put us into Adelaide so late that we would have missed the Adelaide show as well. So again, we are screwed and out of options. At this point, our manager E.J. Shannon, who was FAR from "incompetent" or "unprofessional" in any of this called Brad Wesson of Soundworks to explain the situation. We were all ready to purchase new tickets, spend even more money and get to the following show, which at that point was putting us in a situation where we were losing money, but absolutely willing to do it to save face with our fans and not disappoint them. This is where the REAL unprofessionalism begins. Brad Wesson of soundworks starts taking personal low blows at our manager, our band and me personally. Someone I've toured for 5 times, known for 8 years and I thought was a friend. For instance, when our manager, EJ, explained to him that he would be buying us new tickets, EJ mentioned that this had tapped out the band financially and that the band, yes a bunch of full grown men, would have to ask to borrow the money from our parents, to which Brad mockingly replied something to the effect of "oh the big boys have to get a loan from mommy?" And that is not even CLOSE to the worst things he said or the lowest attacks he took. Again, someone I thought was my friend. At one point he also called our manager and yelled at him and then called him a cunt and hung up the phone.
Brad from soundworks also accused us of lying to him and claimed that we were missing flights out of irresponsibility rather than the sequence of events I've outlined here, like flight cancellations (which I'd be more than happy to obtain proof from Qantas airlines that the events occurred the way I am saying they did), lost gear and technical problems in our system.
At this point, after hearing the things he said, the personal attacks and accusations he was making and the way he was treating us and EJ, I was having a hard time even getting the rest of the band members to agree to do shows for a person who would utterly disrespect us and our manager to such a degree. However, we were ready and willing to buy new tickets and make it to the next show, but SOUNDWORKS closed the door on that opportunity and essentially kicked us off the tour. Let me just reiterate that we would be in Australia right now playing shows for you if it weren't for Brad Wesson's unprofessionalism and ultimately not only removing us from the remaining shows for things completely beyond our control, but also sabotaging our New Zealand dates which he had some hand in setting up, but is not the promoter of.
I am still trying to contact the New Zealand promoter directly because we'd like to fulfill our agreement to perform on our New Zealand dates. Last night I had also gone as far as to try to find a bar that would have us for a free afterparty show in Melbourne after the TBDM show just to prove to our fans that we were not only ready and willing to fulfill the remaining dates, but that we will go as far as to buy 4 more tickets to Australia and play for free for you if Soundworks wants to be this childish and disrespect us like this.
Furthermore, we'd like to apologize to our fans in the cities in which either the technical difficulties and theft or airline issues made us miss shows that we frantically did everything in our power to try to make happen for you. We'd also like to apologize to our long time friends in The Black Dahlia Murder. Believe me when I say that we wish we could be there for you. As for the remaining shows, you can thank Soundworks for us not being there at this point and as I've already stated I'm still trying to work around them and get The Faceless in whatever remaining cities are possible. We'll see what can be worked out.
And to our fans in Spain, we will see you very soon and look forward to playing, just as we looked forward to playing Australia.
-Michael Keene
https://www.instagram.com/p/BT0ZL6ald6h/?taken-by=sorceron&hl=en
